Covering My A**

Effective Date: July 26, 2026

Welcome to LugTheJug ("LugTheJug," "Company," "we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit lugthejug.com, purchase our products, or otherwise interact with us.

By using our website, you consent to this Privacy Policy.

1. Information We Collect

Personal Information

We may collect:

• Name
• Email address
• Billing address
• Shipping address
• Telephone number
• Purchase history
• Payment information (processed by secure third-party payment processors)

Automatically Collected Information

We may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Referring websites
• Time spent on pages
• Cookies and similar technologies

2. How We Use Your Information

We may use your information to:

• Process orders
• Ship products
• Provide customer service
• Improve our website
• Prevent fraud
• Send order confirmations
• Respond to inquiries
• Send promotional communications where permitted
• Comply with legal obligations

3. Cookies

We may use cookies and similar technologies to:

• Maintain website functionality
• Remember user preferences
• Improve website performance
• Analyze website traffic

You may disable cookies through your browser, although some portions of the website may not function properly.

4. Third-Party Services

We may use trusted third parties for:

• Payment processing
• Shipping
• Website hosting
• Analytics
• Email communications

These providers maintain their own privacy practices.

5. Payment Security

Payment information is processed securely by third-party payment processors.

LugTheJug does not store complete payment card information on its own servers.

6. Sharing Information

We do not sell your personal information.

We may disclose information:

• To service providers assisting our business
• To comply with legal requirements
• To protect our rights
• During a merger, acquisition, or sale of business assets

7. Data Security

We maintain commercially reasonable administrative, technical, and physical safeguards to protect personal information.

However, no method of transmission over the Internet or electronic storage is completely secure.

8. Data Retention

Information is retained only as long as reasonably necessary to:

• Fulfill purchases
• Meet legal obligations
• Resolve disputes
• Enforce agreements

9. Children's Privacy

This website is not intended for children under 13 years of age.

We do not knowingly collect information from children.

10. Your Privacy Rights

Depending on your jurisdiction, you may request to:

• Access your information
• Correct inaccurate information
• Delete eligible information
• Obtain copies of your information

To exercise these rights, contact: lugthejug@gmail.com

11. Changes

We may update this Privacy Policy from time to time.

Updates become effective immediately upon posting.

12. Contact

LugTheJug

Website: https://lugthejug.com

Email: lugthejug@gmail.com

Effective Date: July 26, 2026

These Terms & Conditions govern your use of lugthejug.com and all LugTheJug products.

By accessing this website or purchasing any product, you agree to these Terms.

1. Eligibility

You must be at least 18 years old or have permission from a parent or legal guardian.

2. Product Use

LugTheJug products are intended only for their intended purpose.

Each product includes a Product Safety & Use Guide, which forms an important part of these Terms.

Users are responsible for reading and following all provided instructions before using the product.

Failure to follow the Product Safety & Use Guide may increase the risk of injury or property damage.

3. User Responsibilities

You agree to:

• Inspect the product before each use.
• Follow all provided instructions.
• Use the product only for its intended purpose.
• Discontinue use if damage or excessive wear is observed.
• Exercise reasonable care while lifting and transporting heavy containers.

4. Product Safety

Improper use of any LugTheJug product may result in injury or property damage.

You acknowledge that carrying heavy objects involves inherent risks.

By using our products, you voluntarily assume those risks.

5. No Professional Advice

Information on this website is provided for general informational purposes only and should not be considered engineering, medical, legal, or professional advice.

6. Assumption of Risk

By purchasing or using any LugTheJug product, you voluntarily assume all risks associated with its use, including risks arising from lifting heavy containers, improper installation, misuse, equipment failure, or failure to follow provided instructions.

7. Limited Warranty

Products are covered by the LugTheJug 1-Year Limited Warranty, available separately on this website.

8. Limitation of Liability

To the fullest extent permitted by law, LugTheJug and its owners, officers, employees, affiliates, contractors, successors, and agents shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or relating to the use of the website or products.

To the maximum extent permitted by law, LugTheJug's total liability for any claim shall not exceed the purchase price of the product giving rise to the claim.

Nothing in these Terms limits liability that cannot legally be limited under applicable law.

9. Disclaimer of Warranties

Except as expressly stated in the separate 1-Year Limited Warranty, products and services are provided "AS IS" and "AS AVAILABLE."

To the fullest extent permitted by law, LugTheJug disclaims all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

10. Indemnification

You agree to defend, indemnify, and hold harmless LugTheJug and its owners, officers, employees, affiliates, contractors, successors, and agents from claims, damages, liabilities, losses, costs, and reasonable attorneys' fees arising from:

• Misuse of products
• Violation of these Terms
• Failure to follow the Product Safety & Use Guide
• Violation of applicable law
• Negligence or intentional misconduct, to the extent permitted by law

11. Intellectual Property

All website content, product designs, trademarks, logos, graphics, photographs, text, and other materials are the exclusive property of LugTheJug unless otherwise stated.

12. Dispute Resolution

Before initiating arbitration, either party must provide written notice describing the dispute.

Both parties agree to participate in good-faith efforts to resolve the dispute for 60 days following receipt of the written notice.

13. Binding Arbitration

Except where prohibited by law, disputes not resolved through informal negotiations shall be resolved exclusively through binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules.

Arbitration shall be conducted before one neutral arbitrator.

Judgment on the arbitration award may be entered in any court of competent jurisdiction.

Nothing in this section prevents either party from seeking temporary injunctive relief where permitted by law.

14. Class Action Waiver

To the fullest extent permitted by law, disputes shall be resolved only on an individual basis.

You waive any right to participate in a class action, representative action, consolidated action, or private attorney general action unless such waiver is prohibited by applicable law.

15. Governing Law

These Terms are governed by the laws of the State of Utah, without regard to conflict-of-law principles.

16. Severability

If any provision of these Terms is held unenforceable, the remaining provisions shall remain in full force and effect.

17. Changes

LugTheJug may update these Terms at any time by posting revised versions on this website.

18. Contact

Website: https://lugthejug.com

Email: lugthejug@gmail.com

Effective Date: July 26, 2026

The information provided on lugthejug.com is for general informational purposes only.

Product Disclaimer

LugTheJug products are designed to assist users in carrying compatible water jugs and similar containers.

Each product includes a Product Safety & Use Guide. Users are responsible for reading and following all provided instructions before using the product.

Products should not be used if damaged, altered, or showing excessive wear.

Safety Disclaimer

Using any carrying device involves inherent risks, including:

• Muscle strain
• Dropped containers
• Property damage
• Personal injury
• Product failure due to misuse or excessive wear

Users voluntarily assume all risks associated with product use.

No Guarantee

LugTheJug does not guarantee:

• Prevention of spills
• Prevention of injury
• Compatibility with every container
• Suitability for every application
• Continuous or error-free product performance

Testimonials

Customer testimonials reflect individual experiences and should not be interpreted as guarantees of future results.

External Links

We are not responsible for the content, privacy practices, or policies of third-party websites linked from our website.

Limitation of Liability

To the fullest extent permitted by law, LugTheJug shall not be liable for damages arising from misuse, failure to follow instructions, product modifications, accidents, improper lifting techniques, failure to inspect the product, or other circumstances beyond our reasonable control.

Nothing in this Disclaimer limits any rights that cannot legally be limited under applicable law.

Contact

Website: https://lugthejug.com

Email: lugthejug@gmail.com

Effective Date: July 26, 2026

Orders are generally processed within 1–3 business days after payment has been received.

Shipping estimates provided at checkout are estimates only and are not guaranteed.

Customers are responsible for providing accurate shipping information.

LugTheJug is not responsible for delays resulting from incorrect shipping addresses, carrier delays, weather events, customs processing, labor shortages, or other circumstances beyond our reasonable control.

If a shipment arrives damaged or appears to be lost, please contact lugthejug@gmail.com, and we will work with the carrier to assist in resolving the issue.

International customers are responsible for any customs duties, import taxes, or similar fees imposed by their country.

Effective Date: July 26, 2026

LugTheJug does not offer a separate return policy. All product concerns are handled under our 1-Year Limited Warranty.

If you believe your product has a defect covered under warranty, please see the Limited Warranty section below for instructions on how to submit a claim.

LugTheJug reserves the right to refuse claims for products that have been intentionally damaged, abused, modified, or are missing major components.

Effective Date: July 26, 2026

LugTheJug warrants that its products will be free from defects in materials and workmanship under normal, intended use for 1 year from the date of delivery.

If a defect covered by this warranty is verified, LugTheJug may, at its sole discretion:

• Repair the product;
• Replace the product with the same or a comparable product; or
• Refund the original purchase price.

This warranty does not cover damage resulting from misuse, abuse, improper installation, failure to follow the Product Safety & Use Guide, unauthorized modifications, accidents, normal wear and tear, or improper storage.

This limited warranty is the exclusive warranty provided by LugTheJug and is in addition to any non-waivable rights provided under applicable law.

Effective Date: July 26, 2026

This Notice applies only to California residents.

LugTheJug may collect personal information such as contact details, shipping information, billing information, purchase history, device information, and website activity for purposes including order fulfillment, payment processing, fraud prevention, customer support, legal compliance, and website improvement.

LugTheJug does not sell personal information, nor does it knowingly share personal information for cross-context behavioral advertising as defined by California law.

California residents may have the right to request access to, correction of, deletion of, or a copy of eligible personal information, subject to applicable legal exceptions.

Requests may be submitted to:

lugthejug@gmail.com

We may request information necessary to verify your identity before processing your request.

Effective Date: July 26, 2026

LugTheJug is committed to providing a website that is accessible to as many users as reasonably possible, including individuals with disabilities.

We strive to follow recognized accessibility best practices and continuously improve the accessibility of lugthejug.com.

Our efforts may include maintaining readable typography, supporting keyboard navigation where practical, providing meaningful alternative text for significant images, improving compatibility with assistive technologies, and reviewing accessibility as the website evolves.

If you encounter an accessibility barrier or have suggestions for improvement, please contact us at:

lugthejug@gmail.com

We appreciate your feedback and will make reasonable efforts to address accessibility concerns promptly.